FAQ

Do you still take the trailers out to events/parties?

We are not taking Lucy and Ethel out to events/parties for the foreseeable future. We will post on our social media if anything changes.

can we come inside?

No, we switched to a walk-up window/drive-thru business model when we outgrew our space in 2020. It allows us to have the expanded kitchen space we need while still being able to stay on our very favorite street in all of OKC. It also allows us to produce the volume of treats we need. We work really hard to make sure our outdoor space is always cute & welcoming. We make sure it is highly decorated for all holidays to give you a fun, unique experience.

Can we do a photo shoot there?

We DO NOT allow any photo shoots during open hours. It makes for a very awkward atmosphere for our customers. We do allow them for a small fee outside of open hours. You can message us on social media to schedule a shoot. All photo shoots do require prior written consent from the Owner. If you do not have prior written consent you will be asked to leave.

Are you Marshmallows gluten-free?

Yes, most of our marshmallows are gluten-free with the exception of a few flavors. If they are gluten-free they are always marked.

Are your marshmallows kosher?

Yes, we use kosher, grass-fed gelatin in all of our marshmallows.

Are your Marshmallows vegan?

Sadly, no. All of our marshmallows are made with kosher, grass-fed beef gelatin. 

How do you make them without using CORN-SYRUP?

That's Melissa's secret! She would tell you, but then she would have to kill you.

Do you have gluten-free baked goods?

We do not. We are a small bakery and do not have a dedicated gluten-free kitchen. We recommend Green Goodies for gluten-free items.   

can you get treats to-go?

Yes, all of our sips & sweets can easily be packaged to-go. 

Is your shaved ice dye-free?

Yes, our shaved ice, really all of our products, are dye-free. Our syrups get their color from the fruits, herbs, and teas that we use to flavor them.

Is your ice fluffy or Course/PEBBLY?

Fluffy all the way! Our machine shaves the ice finely off the block so it's just like snow. It's the same machine they use in Hawaii and Japan. 

Do you have sugar-free flavors?

We do have sugar-free flavors occasionally. We always post it on our social media when we have them. Follow us to stay up to date!  

Does your shaved ice have gluten? 

No, silly! 

DO you have plastic spoons available?

Yes, if wooden spoons aren't your thing we always have plastic spoons behind the counter. 

Can I have a birthday party there?

We would love to have you celebrate with us! You are welcome to come enjoy treats with your friends & family. However, we do not allow you to bring in decorations, outside food, or party decorations.

is outside food allowed?

Sorry! We don't allow outside food. 

do you take cards?

Yes, we accept all major credit cards.